Terms and Conditions

It is clearly understood that by using of resfix apps service, thisconfirm your acceptance of and agreement to all the terms and conditions I of the privacy policy. Furthermore,this constitute your representation that you have the authority and mandate to use the services as per laws and rules & regulation. your use of the service after such posting will constitute your acceptance of and agreement to such changes. It is advisable that you should frequently review these terms of use and the privacy policy to see if there has been any updates and new developments incorporated in this agreement.

Resfix’s term of use is subject to change at any time, effective upon posting on the service. resfix.com is an app that connect customers with professional real estate services vendors in real time. This is a marketplace matching application for property & household service providers. Resfix app enables the connection between individuals seeking to obtain services (“customer”) and/or vendors or suppliers seeking to provide services (“service provider”). Clients and Service provider together are hereinafter referred to as “users” and individually as “user”. those certain services requested by the customer, which are to be completed by the service provider, are hereinafter referred to as “services”. Resfix hereby strive to connect both parties digitally to simply the services solution process.

Registration of your Personal details:

resfix.com hereby confirm that it has limited control over the quality, timing or legality of services delivered by service provider. resfix.com maximize the connectivity speed and makes only a sincere effort to provide best service providers in good faith and hence does not take full responsibility of suitability, reliability, timeliness, or accuracy of the services requested and provided by users as stated above. Even though resfix.com dperform background checks of service provider, resfix.com cannot confirm that each user is who they claim to be. resfix.com does not assume any responsibility for the accuracy or reliability of this information or any information on the service being offered. It is clearly agreed that, neither resfix.com nor its affiliates or licensors is responsible for the conduct, whether online or offline, of any user of the service. resfix.com and its affiliates and licensors will not be liable for any claim, injury or damage arising relating to your use of resfix apps.

Payment & Transaction

customer offer service payments for each requested service. the service payment can bedirectly to the service provider once the services is completed at client satisfaction. Resfix is working in ensuring online payment is implements at a later stage to simplify payment process.

Release of Liability

resfix.com is only an online marketplace of service providers. though we take utmost care in collecting information and background check of service providers still we may have missed out any information unknowingly and/or users haven’t shared the correct and all information with resfix.com hence if any dispute arises with one or more users, you release resfix.com (and our officers, directors, agents, investors, subsidiaries, and employees) from any and all claims, demands, or damages (actual or consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such disputes between related parties.

Links to Other Web Sites

any links from resfix.com to other sites on the web do not constitute as the endorsement by resfix.com of those sites or their content. such links are provided as an information service, for reference and convenience only. resfix.com does not control any such sites and is not responsible for their content. The existence of links on the service to such websites (including without limitation external websites that are framed by the resfix.com service as well as any advertisements displayed in connection therewith) does not mean that resfix.com endorses any of the material on such websites, or has any association with their operators.it is your responsibility to evaluate the content and usefulness of the information obtained from other sites or related sources.

use of any other website controlled, owned or operated by third parties is governed by the terms and conditions of use and privacy policies for those websites, and not by resfix.com's terms of use or privacy policy. You may access such third-party websites at your own risk and responsibility. resfix.com expressly disclaims any liability arising in connection with your use and/or viewing of any websites or other material associated with links that may appear on the service. you hereby agree to hold resfix.com harmless from any liability that may result from the use of links that may appear on the service.

Information from Public Forums

Resfix apps service may contain profiles, email systems, blogs, message boards, applications, job postings, chat areas, news groups, forums, communities and/or other message or communication facilities (“public areas”) that allow users to communicate with other users. you may only use such community areas to send and receive messages and material that are relevant and proper to the applicable forum. without limitation, you herby confirm that you will not:

  • Initiate the upload files that contain viruses, trojanhorses, corrupted files, or any other similar software that may damage the operation of another's computer system.
  • abuse, defame,harassment, stalk, threaten or otherwise violate the legal rights (such as, but not limited to, rights of privacy and publicity) of other users and related parties.
  • use the resfix service for any purpose which is in violation of local, state, national, or international law applicable.
  • distribute, publish post, upload, or disseminate any profane, defamatory, infringing, obscene or unlawful topic, name, material or information in resfix app system.
  • upload any files that contain software or other material that violates the intellectual property rights (or rights of privacy or publicity) of any third party in any form.
  • Market or advertise or offer to sell any goods or services for any commercial purpose on the service which are not relevant to the services offered on the service app.
  • Forward and conduct surveys, contests, or chain letters without prior authority from resfix.
  • allow any other person or entity to use your identification to post or view comments that are not relevant to services provided.
  • Post the same information repeatedly (referred to as 'spamming'). Spamming is strictly prohibited at all time while using resfix app.
  • Download any file posted by another User that a User knows, or reasonably should know, cannot be legally distributed through the Service.
  • Post the same note repeatedly (referred to as 'spamming'). Spamming is strictly prohibited.
  • State or imply that any statements you make are approved and endorsed by resfix.com, without the prior written consent of resfix.com
  • Use a spider, robot, manual and/or automatic processes or devices to data -mine, data-crawl, scrape or index Resfix.com in any manner not authorized.
  • Attempt to hack or interfere with Resfix.com, its servers or any connected networks systems.
  • Copy, adapt, alter, license, sublicense or translate resfix.com app for your own personal or commercial use without prior written consent from resfix.
  • Cut, remove or alter, visually or otherwise, any copyrights, trademarks or proprietary marks and rights owned by resfix.com without prior written consent from resfix.
  • Write and upload content that is offensive and/or harmful, including, but not limited to, content that advocates, endorses, condones or promotes racism, bigotry, hatred or physical harm of any kind against any individual or company.

Confirm that all information uploaded in resfix app to public areas will be public, and resfix.com will not be responsible for the action of other users with respect to any information or materials posted in public areas for any purposes.

Security and Account Management

You hereby confirm that you are the sole authorized user of your account. you are responsible for maintaining the confidentiality of any password and account number provided by you or resfix.com for accessing the service. you are solely and fully responsible for all activities that occur under your password or account. resfix.com has no control over the use of any user's account and expressly disclaims any liability derived therefrom. should you suspect that any unauthorized party may be using your password or account or you suspect any other breach of security, you will contact resfix.com immediately without any further delay.

Contents & Your Information

The term “your information” is defined as any information and materials you provide to resfix.com or other users about your registration for and use of the service, including without limitation that posted or transmitted for use in public areas. you are solely responsible for your information, and we act merely as a passive conduit for your online distribution and publication of your information. you hereby represent and warrant to resfix.com that your information (a) will not be false, Inaccurate, incomplete or misleading; (b) will not be fraudulent or involve the sale of counterfeit or stolen items; (c) will not infringe any third party's copyright, patent, trademark, trade secret or other proprietary right or rights of publicity or privacy; (d) will not violate any law, statute, ordinance, or regulation (including without limitation those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising); (e) will not be defamatory, libelous, unlawfully threatening, or unlawfully harassing; (f) will not be obscene or contain child pornography or be harmful to minors; (g)will not contain any viruses, trojan horses, worms, other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information; and (h) will not create liability for resfix.com or cause resfix.com to lose (in whole or in part) the services of its apps or other partners or suppliers. Solely to enable resfix.com to use your information, so we are not violating any rights you might have in that information, you hereby grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub licensable (through multiple tiers) right to exercise all copyright, publicity rights, and any other rights you have in your information, in any media now known or not currently known by you.

Payment & Billing Policy

customers are obligated to pay for the services, unless specifically notified otherwise. customers can pay using internet banking and/or credit/debit cards (“bank account”) directly. At a later stage this ca be via resfix.com’s payment gateway partners or could just pay the resfixservice provider in cash after the service is completed.

customer can also pay at the end of a completed service transaction. for all purchases and payments for reimbursement costs, fees or expenses associated with a service, resfix.com or service provider will charge your bank account according to the amount agreed upon between you and resfix.com for the use of the service. resfix.com and/ or service provider retains the right, in its sole discretion, to place a hold on any payment for a completed service transactionat resfix.com and service provider's discretion, refunds or credits may be granted in extenuating circumstances, as a result of specific refund guarantee promotions. while resfix.com will use commercially reasonable efforts to ensure the security of all banking and other personal information, we expressly disclaim any liability for any damage that may result should any information be released to any third parties, and you agree to hold resfix.com harmless for any damages that may result therefrom.

resfix.com will in future use third party services to process banking information. for further information regarding that services, you may contact resfix.com torequest information about resfix.com’s accountdetails and other cashless transaction providers.

you will be liable for all transaction taxes on the services provided under this agreement.

Suspension & Termination of Services

Resfix hereby states, without limitation, resfix.com may terminate or suspend your right to use the service if you breach any term of this agreement or any policy of resfix.com on the service from time to time, or if resfix.com otherwise finds that you have engaged in inappropriate and/or offensive behavior. if resfix.com terminates or suspends your right to use the service for any of these reasons, you will not be entitled to any refund of unused balance in your account. in addition to terminating or suspending your account, resfix.com reserves the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress at any time

resfix.com may terminate or suspend your right to use the service at any time for any or no reason by providing you with written or email notice of such termination, and termination will be effective immediately upon delivery of such notice. even after your right to use the service is terminated or suspended, this agreement will remain enforceable against you.

you may terminate this agreement at any time by ceasing all use of the service by giving resfix.com 30-day termination notice in writing. all sections which by their nature should survive the expiration or termination of this agreement shall continue in full force and effect subsequent to and notwithstanding the expiration or termination of this agreement.

Resfix Intellectual Property Rights

all contents in a form of text, graphics, editorial contents, data, formatting, graphs, designs, html, look and feel, photographs, music, sounds, images, software, videos, designs, typefaces and other content (collectively “proprietary material”) that users see or read on the service is owned by resfix.com or are used by permission. proprietary material is protected in all forms, media and technologies now known or hereinafter developed. resfix.com owns all proprietary material as well as the coordination, selection, arrangement and enhancement of such proprietary materials as a collective work under the intellectual property rights act, as amended. the proprietary material protected by the domestic and international laws of copyright, patents, and other proprietary rights and laws. Hence, users may not copy, download, use, redesign, reconfigure, or retransmit anything from the service without resfix.com's express prior written consent. any use of such proprietary material, other than as permitted therein, is expressly prohibited without the prior permission of resfix.com and/or the relevant rightholder. All service marks and trademarks of resfix.com, including without limitation resfix and the resfix.com logo are service marks owned by resfix.com. any other trademarks, service marks, logos and/or trade names appearing on the service are the property of their respective owners. you shall not copy or use any of these marks, logos or trade names without the express prior written consent of owners of resfix.com.

Changes & Amendments to the Service Listed

resfix.com hereby reserves the right in its sole discretion to amend, review, improve, modify or discontinue, temporarily or permanently, the service or any content or information on the service with or without notice. resfix.com will not be liable to any party for any changes, amendments, modification or discontinuance of the service listed in resfix app.

Confidential Information

you hereby, confirm and acknowledge that confidential information (as hereinafter defined) is a valuable, special and unique asset of resfix.com andagree that you will not disclose, transfer, use (or seek to induce others to disclose, transfer or use) any confidential information for any purpose other than disclosure to your authorized employees and agents who are bound to maintain the confidentiality of confidential information. you shall promptly notify resfix.com inwriting of any circumstances which may constitute unauthorized disclosure, transfer, or use of confidential information. you shall use best efforts to protect confidential information from unauthorized disclosure, transfer or use. you shall return all originals and any copies of all materials containing confidential information to resfix.com upon termination of this agreement for any reason whatsoever. Term used as “confidential information” shall mean all of resfix.com's trade secrets, confidential and proprietary information and all other information and data of resfix.com that is not generally known to the public or other third parties who could derive value, economic or otherwise, from its use or disclosure. All confidential information shall be deemed to include technical data, know-how, research, product plans, products, services, customers, markets, software, developments, inventions, processes, formulas, technology, designs, drawings, engineering, hardware configuration information, marketing, finances or other business information disclosed directly or indirectly in writing, orally or by drawings or observation both off line and digital.

Warranties & Disclaimer

you hereby agree that neither resfix.com nor its affiliates or licensors warrant that the service is free from viruses, worms, trojan horses, or other harmful components.resfix.com and its affiliates and licensors cannot and do not guarantee that any personal information supplied by you will not be misappropriated, intercepted, deleted, destroyed or used by others partiers.

resfix.com and its affiliates and licensors cannot and do not guarantee that any personal information supplied by you will not be misappropriated, intercepted, deleted, destroyed or used by others for any other purposes.

Without Liability

you agree not to hold resfix.com, its affiliates, its licensors, or any of such parties, agents, employees, officers, directors, corporate partners, or participants liable for any damage, suits, claims, and/or controversies (collectively, “liabilities”) that have arisen or may arise, whether known or unknown, relating to your use of or inability to use the service, including without limitation any liabilities arising in connection with the conduct, act or omission of any user (including without limitation stalking, harassment that is sexual or otherwise, acts of physical violence, and destruction of personal property), any dispute with any user, any instruction, advice, act, or service provided by resfix.com or its affiliates or licensors and any destruction of your information.

under no circumstances will resfix.com its affiliates, its licensors, or any of such parties' agents, employees, officers, directors, corporate partners, or participants be liable for any direct, indirect, incidental, consequential, special or exemplary damages arising relating to your use of or inability to use the services listed.


you hereby agree to indemnify, defend, and hold harmless resfix.com, its directors, officers, employees, agents, licensors, attorneys, independent contractors, providers, subsidiaries, and affiliates from and against all claim, loss, expense or demand of liability, including attorneys' fees and costs incurred, arising from your use or inability to use the services.

Dispute Resolution and Governing Law

in case of any dispute between the users and resfix.com, the parties agree to resolve the matter amicably vide arbitration under the commercial law of sultanate of Oman. the venue of the arbitration shall be Muscat, Oman. the language of the arbitration shall be Arabic& English.resfix.com may from time to time provide certain promotional opportunities to customer. all promotions will be run at the sole discretion of resfix.com, and can be activated, modified or removed at any time by resfix.com without advance notification.

if you are given a code by or on behalf of resfix.com through which a friend to resfix.com in exchange for a referral credit, you shall not use any online marketing or advertising to promote such code or to artificially increase the amount of credits awarded. by way of example, you may not post, or cause, request or permit a third party to post any such code on a coupon website, nor use any paid search marketing, online advertising, forum posting, newsgroup posting or bulk email to disseminate such code. you may only share such code with your personal friends and acquaintances for legitimate referral purposes, as determined by resfix its sole discretion. without limiting resfix.com's other rights and remedies, resfix.com may cancel and terminate such code and/or your account for any breach of this section at any time.

Without Agency Agreement

You agree that no independent contractor, agency, partnership, joint venture, employer-employee or franchiser-franchisee relationship is intended or created by this agreement.

Other General Terms & Condition Provisions

resfix.com takes no responsibility for money paid to service provider without informing us. resfix.com has no control over payments made in cash to service provider. Resfix.com discourage any tips or reward to any of our service provider however if any customer is doing so is completely based on their own will and decision not resfix.com.

service provider is liable for any damage by him, in occurrence of any such event the customer is requested first contact resfix.com customer care and then may lodge a complaint against the service provider, if the solution is resolved amicably. resfix.com may decline to arrange service providers on national holidays, public holidays, and government holidays without any obligation to any customer or user.

customers are requested to report/inform us immediately for any misconduct or unsatisfied behavior of any of service provider so that resfix.com can act for improvement. however, if the misconduct is falling in the category of breach of law then customer may deal with that as per the applicable laws directly with the service provider and resfix.com will not be responsible in such case. also, in case any criminal act is committed by the service provider while providing services, the customer, at its own will can take direct action under the laws of country and keep us informed on full details of the same. resfix.com will not be party to any such action between the parties.

Changes to this Agreement and the Service

resfix.com reserves the right, at its sole and absolute discretion, to change, modify, add to, supplement or delete any of the terms and conditions of this agreement (including the privacy policy (http://resfix.com/privacy_policy.pdf) at any time, effective with or without prior notice. if any future changes to this agreement are unacceptable to you or cause you to no longer be complyingto this agreement, you must terminate, and immediately stop using, the service. your continued use of the service following any revision to this agreement constitutes your complete and irrevocable acceptance of all such changes. resfix.com may change, modify, suspend, or discontinue any aspect of the service at any time. resfix.com may also impose limits on certain features or restrict your access to parts or all of the service without notice or liability.

You hereby acknowledge that you have read and understand the foregoing terms of use and the resfix.com privacy policy and agree that your use of the service is an acknowledgment of your agreement to be bound by the terms and conditions of this agreement

Cancellation & Reward Policy

  • Rework Policy is only applicable for service issues related to workmanship under warranty. If there is any problem with spare parts or material, same will not be covered under Rework Policy.
  • Any kind of functional issue reported within warranty period post completion of work will be inspected by the service provider and if workmanship issue is identified, rework will be provided without any additional cost.
  • For any issue reported post the warranty period, the same needs to be booked as a fresh order and standard charges will be applicable.
  • For any extended warranties, please talk to service providers directly. Please insist for the warranty in writing from service provider. Resfix will not be responsible for such extended warranties.
  • Customers are advised to procure the spare parts themselves. However, if service provider procures material or spare parts on customer’s request, please insist on material bill. Resfix not be responsible for any issues, defects and quality of such material.
  • If the service provider is asked to do any job which is beyond his technical expertise or scope of work, no rework will be encouraged for the same.
  • Customer is advised to directly contact service providers regarding an order booked through Resfix. All warranties offered by Resfixstands null & void in such cases.
  • In case of any kind of major dispute or disagreement between customer and service provider, Resfix's supervisor will inspect and his decision will be final regarding the scope of rework.
  • In any case, overall rework value will not go beyond the service charges paid by the customer. Resfix's discretion will be final for the rework amount.
  • If you do have concern about the service quality or service provider, you may write to us at info@resfix.com or contact at 24152140 within 24 hours of your service.